Privacy Policy
Who We Are
Red Web Cambridge is a website design and development company based at 33 Hawkey Road, Cambridge, CB2 9ET. When we refer to "we", "us" or "our" in this policy, we mean Red Web Cambridge.
What Data We Collect
When you use our website or contact us, we may collect the following information:
- Contact form submissions: Your name, email address, phone number, company name, and message content.
- Analytics and advertising data: We use Cloudflare Web Analytics and Real User Monitoring to understand how visitors use our site. With consent, we also use Microsoft Advertising Universal Event Tracking to measure ad clicks, page visits, contact form submissions, and contact link clicks. This can include referral source, page URL, approximate location, device type, browser, Microsoft click ID, and campaign parameters.
- Security and spam protection: We use Cloudflare to protect and deliver the website, and Google reCAPTCHA to protect our contact form from spam.
How We Use Your Data
We use the information collected to:
- Respond to your enquiries and provide the services you request.
- Improve our website and services based on aggregated analytics and advertising performance.
- Send you relevant information about our services, only if you have opted in.
Data Storage and Security
Your data is processed securely. Contact form submissions are transmitted over HTTPS and processed via AWS Lambda. We do not store your data longer than necessary to fulfil the purpose for which it was collected.
Cookies
Our website uses limited cookies and similar browser storage for:
- Cookie preference: To remember your cookie choice using the
zaraz-consentcookie. - Theme preference: To remember your light or dark mode choice in local browser storage.
- Cloudflare Web Analytics: To understand site traffic and performance without analytics cookies.
- Microsoft Advertising UET: With your consent, to understand whether Microsoft Ads leads to enquiries, phone clicks, email clicks, or WhatsApp clicks.
- Google reCAPTCHA: To protect our contact form from spam submissions when you interact with the form.
Third-Party Services
We use the following third-party services that may process your data:
- Cloudflare: CDN, security, Web Analytics, and Real User Monitoring
- Microsoft Advertising: ad conversion measurement and campaign performance tracking
- Google reCAPTCHA: spam protection for contact forms
- AWS Lambda: secure processing of contact form submissions
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict the processing of your data.
- Withdraw consent at any time where processing is based on consent.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us:
- Email: contact@redwebcambridge.com
- Phone: 01223 655395
- Address: 33 Hawkey Road, Cambridge, CB2 9ET